ART WORK; botanica vessels, art quilts, monollage:
Unless otherwise stated, all my art work is an original design and one of a kind. Web imagery is sometimes difficult to see the details in art pieces so if you need to see something in person please contact me for a studio appointment*. All sales are final and non-refundable.
CUSTOM PAINTED MASKS:
Each mask is individually painted using my artistic judgement according to your order specification based on your selections. Therefore each mask is an original work of art and is non-refundable.
SKIN PRODUCTS:
Both my Rose Geranium Foaming Wash and my Artist’s Cure Creme are 100% satisfaction guaranteed. If for any reason you are not completely satisfied, you may return the unused portion within 30 days of purchase for a complete refund. Refunds will be issued within 2 weeks of receiving the returned product.
SHIPPING:
For most items in my shop I ship via United States Postal Service PRIORITY MAIL due to the convenience of access in my small village. I use it also because it has been the most reliable and least expensive shipping for me for the last 10 years and because most other shippers won’t deliver to PO Boxes or apartments.
For larger items I ship UPS and must therefore ship to an actual location where you can sign for it.
I ship/deliver on Tuesdays and Fridays. Orders received after 5:00 Thursday and before 5:00 Monday will go out on Tuesday. Orders received after 5:00 Monday and before 5:00 Thursday will go out on Friday.
If your shipment arrives damaged please immediately take a picture of the outside of the shipping box plus the interior items and send them to me. I can make a claim for your order ONLY WITH PICTURES. I can only refund or replace with these pictures also.
LOCAL PICK UP:
In some instances I can personally deliver your artwork to your home or office. Alternatively I can deliver to the League of NH Craftsmen’s headquarters in downtown Concord, New Hampshire for you to pick up or at my studio* and outdoor entrances.
*COVID 19 studio policies: Due to the tight spaces in some of the areas of my studio, I will only allow visitors in my larger open spaces in fair weather when windows can be open. All visitors are required to wear nose & mouth covering masks. Thank you for helping to solve this pandemic with your adherence to my rules.